Call Center Gamification Software to Boost Agent Engagement
Motivate Agents Through Dashboards
Agent gamification software allows agents to see real-time, up-to-date visual dashboards that keep them in the game. DialedIn's algorithm delivers an agent sales board to the agent, including real-time call activity and a top-10 leaderboard.
DialedIn's agent gamification algorithm offers your call center a number of benefits, including:
- Access to agent analysis and agent summary reports
- Encouraging agents to perform better
- Improving the agent experience
Your high-volume outbound call center will operate better and more efficiently using DialedIn's agent gamification visuals, because it will improve the agent experience and motivate your agents through real-time dashboards.