Meet the DialedIn Team
For two decades, DialedIn (formerly ChaseData) has focused on designing, dosing, and supporting the industry's most advanced but easy to use call center software. With the advent of cloud based technology, our scalable, flexible call center software is available to companies large and small, in a broad spectrum of businesses and uses. We have provided hundreds of clients in multiple industries with just what their business needs, and their words speak for themselves.
Our team of dedicated professionals have decades of experience in every area and are proud to not just stand behind our product, but lead in every area needed to make DialedIn's call center software the best it can be. We deliver for our clients on every level, every day so that their operations can run smoothly. Please meet the DialedIn team!
Ahmed Macklai is the CEO of DialedIn Corporation and leads conceptualization and strategic evolution of DialedIn's call center software. Ahmed's primary responsibility is to direct DialedIn's ongoing evolution service strategy.
Our customers come first, and we put their needs first to ensure we deliver the best call center solution.
- Ahmed Macklai
CTO and Software Architect
With a background in Computer Science, Cybernetics and a PhD in Cryptography, he is passionate about delivering the best solutions to customers using mainstream technologies.
I strive to continue developing and maintaining a robust platform with attention to detail while keeping customers' systems running at 100%.
- Stanislav Doronin
VP of Tech Service & Support
This South Florida native and his team work with the software engineering group to keep our installations running smooth and our clients enjoying a very high percentage of uptime.
I strive in making sure that the customer is happy with our technical team and making sure that they are using our solution in the best possible manner.
- Guillermo Sandoval
VP of Business Development
With a BS in mechanical engineering and an MBA from University of Michigan, this 20 year General Motors veteran brings a high level of expertise and professionalism to his position.
I strive to work closely with the customer from the beginning to make sure that we meet and exceed their expectations.
- Dan Cleary
From Start to Success
Average time: 30 minutes
The process of building a better contact center begins with your request for a demonstration of DialedIn's contact center software. During the demo we answer your questions and learn a bit about your call center's challenges.
100% Free Trial
Set up time: 24 hours
Using the software is much more compelling than watching a demonstration. This is why we provide you with an unrestricted multi-day trial. Enjoy the opportunity to test-drive every feature before you buy.
Average time: 18 hours
After a successful trial you are ready to “pull the trigger.” That's when our team prepares your call center to for launch. We load your leads, scripts, rebuttals and provide all of the integrations required.
Training time: 1 day
Effective one on one training is provided for your contact center management staff, lead contact center supervisors and your IT integration staff. Each training session focused on getting your contact center up and running as quickly as possible.
Ready, Set, Launch!
Custom solutions, technical support and ongoing training are always just a call or a click away from resolution.
With training, integration and testing complete, you are ready to enjoy a brighter future with DialedIn's software in your contact center.