Welcome to DialedIn: A New Identity, the Same Dedication to Your Success
Formerly ChaseData, we’ve rebranded to reflect our expanded services, cutting-edge solutions, and unwavering commitment to helping you achieve more.
Why the Rebrand?
For twenty years as ChaseData, we built a trusted name for ourselves in call center solutions. Now, as DialedIn, we’re evolving to offer even more. Our new name reflects our enhanced capabilities and vision for the future – to provide you with better tools, more robust services, and an elevated experience.
Our mission remains the same: to drive your success by making customer engagement easier, faster, and more efficient. As DialedIn, we are better equipped to support your growth.
“Our rebrand to DialedIn reflects our commitment to staying dialed into the latest in call center technology, empowering our customers to stay ahead and succeed.” – Ahmed Macklai, CEO of DialedIn [fka ChaseData]
What’s New with DialedIn?
As DialedIn, we are proud to introduce several new features and enhancements to improve your experience, including:
- Enhanced Predictive Dialer for higher efficiency and call success rates.
- Improved Clean CallerID framework so numbers can come up clean and not be flagged as SPAM or Scam likely
- Optimized Answering Machine Detection (AMD) so agents spend more time talking to live people
- 100% U.S. based support for fast, reliable solutions when you need it most.
- New CRM integrations to make workflows seamless.
- Real-time agent monitoring and reporting for better performance visibility.
- A fresh, modern, and customizable interface that is easier to use than ever before.
A suite of proven cloud-based call center software
Software engineered over past 23 years to maximize agent, supervisor, and manager performance. Our cloud call center software is proven to power your business regardless of where your employees are located today or in the future.
DialedIn Agent App
Empower agents to handle calls and post-call work from anywhere.
DialedIn Admin App
Manage your call center resources, work groups and data from anywhere.
DialedIn Web Portal
View real-time dashboards, reports and other metrics using any mobile device.
Our Commitment to You
At DialedIn, our focus remains on you – our customer. While our look has changed, our dedication to your success hasn’t. We’ve improved our platform to serve you even better, without disrupting the services you rely on.
Faster and more efficient tools for your agents.
Reliable support and improved user experience.
New features to help you achieve higher profitability.