Affordable monthly plans that power profitable call centers
Maximize every customer interaction easily just choose the plan that is right for your business. Pricing is based on the number of seats; only pay for what you need. Complete flexibility — go month-to-month. Ready to dial in hours, not days with any plan.
Free Trial
FREE
per agent per month
All you need to see if DialedIn (formerly ChaseData) CCaaS is a good fit and some starter time.
Select1,000 Telecom Minutes per agent Included Web, Email and Chat-based Support
5 Seats minimum.
Basic Features:
Auto Attendant, IVR, Music On Hold
Call Monitoring & Coaching
Digital Call Recording & Playback
WFH Agent Capability
Nationwide & Toll-Free DIDs
Predictive, Preview, & Progressive modes
Small Business
$89
per agent per month
Everything needed to power a small call center making and receiving calls.
Select Estimate your cost3,000 Telecom Minutes per agent Included Web, Email and Chat-based Support.
5 Seats minimum.
Everything in Free Trial, plus:
Preview & Progressive Dialing modes
Standard Reporting Package
Personal Voice Mails & DID
Mobile Data-viz Portal New
Visual Script Builder
Most Popular
Professional
$139
per agent per month
Automation and optimization tools for call centers that want to grow faster.
Select Estimate your cost5,000 Telecom Minutes per agent Included Telephone Support.
5 Seats minimum.
Everything in Small Business, plus:
Advanced Predictive Dialing Strategies
Enhanced Caller ID
Trainee Mode
Agent Desktop Screen Monitoring
Spam Mitigation Dete
Detection Technology
Enterprise
$169
per agent per month
Advanced features for enterprise call centers in need more customization.
Select Estimate your cost7,000 Telecom Minutes per agent Included Standard popular API integrations.
5 Seats minimum.
Everything in Professional, plus:
Skill Based Inbound ACD
DNC Integration
Up to 10 Voice Channels per Agent
Call Handling with Agent Skill Prioritization
Compare Plan Features
| Free Trial | Small Business | Professional | Enterprise | |
|---|---|---|---|---|
| BASIC FEATURES | ||||
| Minutes included per agent seat | 1,000 | 3,000 | 5,000 | 7,000 |
| Digital call recording | N/A | 3 Months | 6 Months | 1 Year |
| REMOTE agent + multiple locations | ||||
| Live call transfer | ||||
| INTEGRATION + CONNECTION FEATURES | ||||
| Salesforce® API Integration (SOAP based) | ||||
| Native API Integrations (Sugar® CRM, Zoho® and Oracle®) | ||||
| ZAPIER® Integration (Connect over 500 APPs and growing) | ||||
| Microsoft® Power BI® Access | ||||
| OUTBOUND DIALING MODES | ||||
| Predictive dialing | ||||
| Power dialing | ||||
| Agent Availability dialing | ||||
| Progressive dialing | ||||
| Preview dialing | ||||
| Injection dialing | ||||
| Agent-less dialing | ||||
| INBOUND TECHNOLOGIES | ||||
| Skills-based routing, Automatic Call Distribution | ||||
| Music on hold, Auto Attendant & IVR | ||||
| ADDITIONAL FEATURES | ||||
| Dedicated telephone support | ||||
| Customized Sip Trunking | ||||
| Trainee Mode for New Trainees | ||||
| Auto Leave message on Voice mail | ||||
| Online technical support | ||||
Estimate Monthly Price
Select a plan:
Agent Seat Licenses:
Plan pricing starts at 5 agent seat licenses. Select the total number of agents at your call center to estimate your price. The monthly Telecom Minutes limit for the Professional Plan is 5,000 per agent, per month. If you have more than 500 agents, connect with our New Business Team to customize your plan.
- 5
- 16
- 32
- 48
- 96
- 128
- 256
- 412
- 500
Enterprise
Starting at
$845
Total per month
SelectEstimated price applies when staying within the plan's maximum agent seat license, and included telecom minutes. We don’t stop agent access if telecom limits are exceeded, but you will be charged for overages. Additional charges for add-ons will also apply.