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Affordable Call Center Software Pricing Tailored to You

Scale your team.
Save more per user.

Every DialedIn plan includes the complete CCaaS platform. The only thing that changes is your price per user as your business grows.

One platform. Every feature. Pricing that rewards growth.
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Our pricing philosophy
We believe your software should become more affordable as your business grows — not more expensive.

It is not a discount. It is alignment. When you win, your per-user cost goes down — automatically.

You are choosing a user tier — not a different product.

As your organization grows, your cost per user automatically decreases. Every customer receives the exact same DialedIn platform, features, updates, and support.

Same platform at every tier
Step 1 · DialedIn Platform Pricing

Call Center Software Pricing:
The Complete DialedIn Platform

Pick your user tier. Your per-user price drops as you scale — every feature stays included at every level.

Your telecom model

5-49 users

Growing teams getting dialed in

$69/ user
/ mo

Complete platform + every feature

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50-99 users

Established contact centers

$59/ user
/ mo

Complete platform + every feature

Get Started

100-199 users

Scaling operations

$39/ user
/ mo

Complete platform + every feature

Get Started
Best value per user

200+ users

Large & multi-site teams

$25/ user
/ mo

Complete platform + every feature

Request a Demo

More users → lower cost per user

Prices shown are for software only. Telecom minutes are configured as a separate service — so you always know exactly what you are buying.

Step 2 · Telecom

Choose your Telecom Plan

Every business dials differently. Choose the telecom model that best fits your organization.

Not sure which telecom option is right for you? Our experts will recommend the best fit based on your team size, call volume, and business goals.

Talk to an Expert
★ Recommended

Pay-as-you-go telecom

For changing call volume

$0.0125/ min standard routing

Minutes are billed only as you use them — there is no allowance to forecast.

  • Lowest seat price — from $25/user at 200+ users
  • Pay only for what you use
  • Great for seasonal businesses
  • No unused minutes, ever
Get started

Included minute bundles

For predictable monthly budgets

5,000outbound minutes / mo

Higher seat price, one predictable invoice — 5,000 minutes at $0.0125/min are already in the number.

  • 5,000 outbound minutes included with your platform subscription
  • Additional usage billed only when included minutes are exceeded
  • Ideal for consistent monthly call volumes
  • One predictable line item every month
View Bundles

High-volume dialing

For professional outbound teams

Dedicateddialing capacity

Capacity is sized to your campaign and quoted per licensed user.

  • Dedicated concurrent dialing capacity for aggressive outbound campaigns
  • Multiple simultaneous dialing channels per licensed user
  • Built for high-intensity sales floors
  • Capacity sized to your campaign, not a minute pool
Request a Demo

Prefer your own carrier? DialedIn supports BYOC on every telecom option — bring your own telecom and keep the full platform.

Side by Side

Compare Telecom Options

Same platform in every column. The only difference is how your minutes are billed.

Comparison of DialedIn telecom options
Feature Pay-as-you-go Bundled minutes High-volume
Platform included
Seat price from (200+) $25/user $88/user Quoted
Minutes included 5,000/mo High capacity
Lowest monthly cost - -
Predictable billing -
Best for heavy dialers - -
BYOC compatible

Every option runs the identical DialedIn platform with every feature included.

Included with every tier

Every plan includes every feature

No locked tiers. No “upgrade to unlock.” All features included with every user tier.

Predictive Dialer
Power Dialer
Preview Dialer
Manual Dialer
WebRTC
CRM Integrations
Open API
Call Recording
AI Ready
Edge AI
LiveRoute
Real-Time Reporting
Unlimited Updates
US-Based Support
Built for Growth

The Same Platform, Whatever your Size

Every customer receives the same software platform

A five-user team and a five-hundred-user floor run identical software. Same build, same updates, same day.

No feature restrictions

Nothing is held back for a higher tier. There is no upgrade path to unlock what you already needed.

Transparent pricing

Software on one line, telecom on another. You always know exactly what you are paying for and why.

Telecom that grows with your business

Move between pay-as-you-go, bundles, and dedicated capacity as your call volume changes. No replatforming.

Frequently Asked Questions

Learn more about DialedIn's AI-powered call center software, pricing, implementation, integrations, compliance, and cloud contact center features.

Because our pricing rewards growth. Every customer runs the exact same platform, so as you add licensed users you unlock a lower per-user rate automatically. It isn't a negotiated discount and there's nothing to apply for — it's simply how the model is built. When you scale, your cost per user goes down.
The complete DialedIn platform. Predictive, power, preview, and manual dialing, WebRTC, call recording, CRM integrations, the open API, real-time reporting, AI and Edge AI readiness, LiveRoute, unlimited updates, and US-based support — at every user tier. The only thing that changes between tiers is your price per user.
Yes — and that's deliberate. Pay-as-you-go carries the lowest seat price because you're buying software alone and paying for minutes as you use them. A bundled plan carries a higher seat price because 5,000 outbound minutes a month are already built into it. Same platform, same features, either way. You're choosing how minutes get billed, not how much product you receive.
Yes. Telecom is decoupled from your software subscription, so you can move between pay-as-you-go, included minute bundles, and high-volume dialing as your call volume changes. Your platform, your data, and your feature set stay exactly as they are.
Absolutely. DialedIn supports BYOC across every telecom option, so you can keep your existing carrier relationship and still run the full software platform. Telecom is a configurable service — the platform never locks you into ours.
Yes. On a bundled plan, usage beyond your included allowance is billed at your contracted rate, and you can move up to a larger bundle at any time. On pay-as-you-go there's nothing to purchase in advance — you're billed for the minutes you actually use.
It's dedicated concurrent dialing capacity for professional outbound sales organizations. Rather than a pool of minutes, you get multiple simultaneous dialing channels per licensed user, sized to your campaign. It's designed for aggressive outbound floors where dialing throughput matters more than a monthly minute count.
Step 3 · Start using DialedIn

Grow into lower pricing.

Get the complete DialedIn platform today — and watch your per-user cost drop as your team scales.

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