Affordable monthly plans that power profitable call centers

Maximize every customer interaction easily just choose the plan that is right for your business. Pricing is based on the number of seats; only pay for what you need. Complete flexibility — go month-to-month. Ready to dial in hours, not days with any plan.

Inbound, Chat & Texting

$49

per agent per month

All you need to see if DialedIn (formerly ChaseData) CCaaS is a good fit and some starter time.

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3,000 Telecom Minutes per agent Included Web, Email and Chat-based Support

5 Seats minimum.

Basic Features:

Auto Attendant, IVR, Music On Hold

Call Monitoring & Coaching

Digital Call Recording & Playback

WFH Agent Capability

Nationwide & Toll-Free DIDs

Predictive, Preview, & Progressive modes

Small Business

$89

per agent per month

Everything needed to power a small call center making and receiving calls.

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3,000 Telecom Minutes per agent Included Web, Email and Chat-based Support.

5 Seats minimum.

Everything in Inbound, plus:

Preview & Progressive Dialing modes

Standard Reporting Package

Personal Voice Mails & DID

Mobile Data-viz Portal New

Visual Script Builder

Professional

$139

per agent per month

Automation and optimization tools for call centers that want to grow faster.

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5,000 Telecom Minutes per agent Included Telephone Support.

5 Seats minimum.

Everything in Small Business, plus:

Advanced Predictive Dialing Strategies

Enhanced Caller ID

Trainee Mode

Agent Desktop Screen Monitoring

Spam Mitigation Dete

Detection Technology

Enterprise

$169

per agent per month

Advanced features for enterprise call centers in need more customization.

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7,000 Telecom Minutes per agent Included Standard popular API integrations.

5 Seats minimum.

Everything in Professional, plus:

Skill Based Inbound ACD

DNC Integration

Up to 10 Voice Channels per Agent

Call Handling with Agent Skill Prioritization

Compare Plan Features

	Inbound	Small Business	Professional	Enterprise
BASIC FEATURES
Minutes included per agent seat	3,000	3,000	5,000	7,000
Digital call recording	N/A	3 Months	6 Months	1 Year
REMOTE agent + multiple locations
Live call transfer
INTEGRATION + CONNECTION FEATURES
Salesforce® API Integration (SOAP based)
Native API Integrations (Sugar® CRM, Zoho® and Oracle®)
ZAPIER® Integration (Connect over 500 APPs and growing)
Custom Reports
OUTBOUND DIALING MODES
Predictive dialing
Power dialing
Agent Availability dialing
Progressive dialing
Preview dialing
Injection dialing
Agent-less dialing
INBOUND TECHNOLOGIES
Skills-based routing, Automatic Call Distribution
Music on hold, Auto Attendant & IVR
ADDITIONAL FEATURES
Dedicated telephone support
Customized Sip Trunking
Trainee Mode for New Trainees
Auto Leave message on Voice mail
Online technical support

Estimate Monthly Price

Select a plan:

Agent Seat Licenses:

Plan pricing starts at 5 agent seat licenses. Select the total number of agents at your call center to estimate your price. The monthly Telecom Minutes limit for the Professional Plan is 5,000 per agent, per month. If you have more than 500 agents, connect with our New Business Team to customize your plan.

UP TO

AGENT SEATS

Enterprise

Starting at

$845

Total per month

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Estimated price applies when staying within the plan's maximum agent seat license, and included telecom minutes. We don’t stop agent access if telecom limits are exceeded, but you will be charged for overages. Additional charges for add-ons will also apply.