Powerful Admin User Management
DialedIn's comprehensive admin portal gives you complete control over user access, roles, and permissions with enterprise-grade security and intuitive management tools.
Key Features of DialedIn Admin Management
Everything you need to manage users, roles, and permissions with confidence.
User Management
Easily add, edit, and remove users with intuitive controls. Manage user profiles, contact information, and account status from a central dashboard.
Role-Based Access
Create custom roles with granular permissions. Assign users to specific roles to control access to features, data, and functionality across your organization.
Security Controls
Implement robust security measures including multi-factor authentication, password policies, session management, and IP restrictions for enhanced protection.
Audit Logging
Comprehensive audit trails track all user activities and system changes. Review detailed logs for security monitoring, compliance, and troubleshooting.
User Provisioning
Streamline onboarding with automated user provisioning. Set up templates for common roles and bulk import users to save time and reduce errors.
Custom Configuration
Tailor the admin experience to your organization's needs with customizable dashboards, reports, and notification settings for administrators.
Call Center Workforce Management Software for Peak Efficiency
User management offers graphical user interface (GUI) based creation and management of agent and manager accounts. DialedIn’s CCaaS offers two different types of accounts, including role-based administrative accounts for managers, supervisors and admins and skill-based agent accounts for agents handling calls.
Granular Role-Based Access Control
Define exactly who can access what with DialedIn's powerful role management system.
- Create custom roles with specific permissions
- Permission inheritance for simplified management
- Access provisions with automatic expiration
- Role templates for common job functions
- Hierarchical role structure for organizational alignment
Ready to Take Control of Your User Management?
Join the thousands that trust DialedIn for secure, efficient admin user management.