Inbound Call Center Campaign

Take Care of Your Customers

An inbound call center campaign delivers the call and customer information to the right agent. DialedIn's CCaaS offers automatic call distribution that enables you to define how to route inbound calls based on criteria, like response to a campaign, language, group and other custom settings.

DialedIn's inbound call center campaign offers your call center a number of benefits, including:

  • Decreasing the caller’s time waiting in queue
  • Increasing the effectiveness of the call
  • Allowing the caller to select where to be directed

Your high-volume call center will operate better and more efficiently using DialedIn's inbound call center campaign, because it will reduce the caller’s time waiting in the queue and boost the effectiveness of the call.

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By providing your mobile phone number and email address to DialedIn, you are agreeing to be contacted by or on behalf of DialedIn and its business partners, including emails to your email address and text (SMS) messages to your mobile phone and other wireless devices, and phone calls through the use of an automatic telephone dialing system, artificial voice and prerecorded messages, for the purpose of providing services offered by the DialedIn.

You may opt-out of receiving text (SMS) messages from the DialedIn or its business partners at any time by replying with the word STOP from the mobile device receiving the messages.