Lead Management

Tightly Control Lead and Customer Data

Lead management enables you to import, create and manage lead information, and manage related activity history. DialedIn's CCaaS offers an interface for management to access all lead and customer information, including call history and any other related details.

DialedIn's lead management solution offers your call center a number of benefits, including:

  • Importing lead information into system in an easy way
  • An intuitive interface for management of lead and customer information
  • A pre-defined set of basic lead and customer information fields
  • Tailoring information management through the ability to define custom fields
  • The ability to better reach your target audience

Your high-volume outbound call center will operate better and more efficiently using DialedIn's lead management solution, because it will enable you to better reach your target audience./p>

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