Email Communication

Close the Loop

Email communication can be used during or after a call to follow up with a customer or lead. DialedIn's CCaaS allows you to set up email parameters and templates to communicate with customers or leads. This email setup can be used within an interactive call script to either confirm a call or send relevant information.

DialedIn's CCaaS offers your call center a number of benefits, including:

  • Allowing the use of email communication channels to follow up with customers
  • Incorporating email into the flow of lead handling
  • Improves agent and customer experience

Your high-volume outbound call center will operate better and more efficiently using DialedIn's CCaaS, because it will improve agent and customer experience.

Request a Risk-Free Trial

By providing your mobile phone number and email address to DialedIn, you are agreeing to be contacted by or on behalf of DialedIn and its business partners, including emails to your email address and text (SMS) messages to your mobile phone and other wireless devices, and phone calls through the use of an automatic telephone dialing system, artificial voice and prerecorded messages, for the purpose of providing services offered by the DialedIn.

You may opt-out of receiving text (SMS) messages from the DialedIn or its business partners at any time by replying with the word STOP from the mobile device receiving the messages.