Predictive Dialer Software

Work More Efficiently and Screen Calls

Predictive dialing software reduces the amount of time your agents spend waiting to connect to live answered telephone calls. The DialedIn's software automatically dials the telephone numbers, listens for a live answer and connects the call to an agent using algorithms that accurately predict when agents become available to answer calls.

DialedIn's predictive dialing algorithm provides your call center with a number of benefits, including:

  • Significantly increases talk time and reduces idle/wait time;
  • An optimized predictive algorithm constantly makes adjustments based on key call center factors to maximize talk time;
  • Call center managers are able to adhere to target drop rates;

Your high-volume outbound call center will operate more efficiently using DialedIn's predictive dialing algorithm because it will significantly increase agent talk time and considerably improve the ratio of contact time to wait time.

Request a Risk-Free Trial

By providing your mobile phone number and email address to DialedIn, you are agreeing to be contacted by or on behalf of DialedIn and its business partners, including emails to your email address and text (SMS) messages to your mobile phone and other wireless devices, and phone calls through the use of an automatic telephone dialing system, artificial voice and prerecorded messages, for the purpose of providing services offered by the DialedIn.

You may opt-out of receiving text (SMS) messages from the DialedIn or its business partners at any time by replying with the word STOP from the mobile device receiving the messages.