Call Center Dashboards

Monitor Operations in Real Time

Call center dashboards gives you access to multiple Live Dashboards that provide real time information of call center activities. DialedIn CCaaS offers dashboards like the Outbound Dashboard to visualize current call volume and campaign status or the Inbound Dashboard to visualize current call metrics and agent status.

DialedIn's dashboards offer your call center a number of benefits, including:

  • The Outbound Dashboard, the Inbound Dashboard, the Trend Dashboard, Leaderboard and more
  • Key performance indicators (or KPIs) to tell you more about your agents and calls
  • Boosting agent productivity

Your high-volume outbound call center will operate better and more efficiently using DialedIn's dashboards, because it will boost your agents’ productivity.

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