Exchange Information with Management Systems
CRM software allows integration with multiple external CRM systems that are typically used by DialedIn customers. DialedIn CCaaS allows for sending certain information from the external CRM to the DialedIn environment.
DialedIn's CRM integration offers your call center a number of benefits, including:
- Pre-defined integrations with popular CRMs
- Ability to integrate with any CRM with proper integration points
- Providing integration points with relevant elements in the call center ecosystem
- Adaptable integrations for your needs
Your high-volume outbound call center will operate better and more efficiently using DialedIn's CRM integration, because it will allow you to integrate the software with popular CRMs.