Microsoft Teams Integration
Transform Microsoft Teams into a powerful call center solution with DialedIn's seamless integration. Enhance customer service without leaving the platform your team already uses every day.
Why DialedIn for Microsoft Teams?
Leverage your Microsoft Teams investment with enterprise-grade call center capabilities
Leverage Teams Users
Turn any Teams user into a call center agent. Utilize your existing Microsoft 365 user management and security policies without additional user provisioning.
Unified Interface
Handle customer calls directly within Microsoft Teams. No need to switch between applications, increasing agent efficiency and reducing training time.
Enterprise Security
Maintain Microsoft's enterprise-grade security and compliance standards. All call center data is protected with the same robust security as your Teams environment.
Native Teams Experience
DialedIn integrates directly into the Microsoft Teams interface your agents already know and use.
- Familiar Teams interface reduces training time
- Call controls appear directly in Teams
- Customer information displayed in Teams sidebar
- Seamless access to Teams collaboration features
- Works on desktop, web, and mobile Teams clients
Powerful Call Center Features in Teams
Everything you need to run a professional call center, right within Microsoft Teams
Ready to Transform Microsoft Teams into Your Call Center?
Join the thousands that have enhanced their Teams experience with DialedIn's call center capabilities.