Zoho Integration
Enhance agent productivity, deliver exceptional customer experiences, and drive business growth by integrating your call center directly with Zoho CRM.
Why Integrate Your Call Center with Zoho?
Transform customer interactions and streamline operations with a unified platform
Zoho One Integration
Extend your integration across the entire Zoho One suite, connecting your call center with Zoho Desk, Zoho Projects, and more.
One-Click Dialing
Enable agents to make calls directly from Zoho CRM contacts with a single click, increasing productivity and reducing misdials.
360° Customer View
Provide agents with complete customer information from Zoho CRM during calls, eliminating the need to switch between systems.
Automatic Call Logging
Automatically log call details, duration, and outcomes in Zoho CRM, ensuring comprehensive customer interaction history without manual entry.
Comprehensive Analytics
Generate powerful reports that combine call center metrics with Zoho CRM data for deeper insights into customer interactions.
Workflow Automation
Trigger Zoho workflows based on call events, automating follow-up tasks, lead scoring, and customer journey progression.
Seamless Implementation & Ongoing Support
Our team of Zoho-certified integration experts ensures a smooth transition and continued success.
- Zoho-certified implementation specialists
- Comprehensive integration documentation
- Agent and administrator training
- Regular updates and enhancements
Must Have Zoho Integration Features
Everything you need to connect Zoho CRM with your call center
Ready to Connect Your Call Center with Zoho?
Transform how your agents work and deliver exceptional customer experiences.