Efficient Call Center Campaign Management Tools

Fully Control Your Call Center Behavior

Campaign management allows you to create and manage campaigns and more fully control how leads and customers are treated in a segmented and targeted way. DialedIn’s CCaaS enables you to blend together different configurable pieces to form your own custom set of rules.

DialedIn’s campaign management offers your call center a number of benefits, including:

• Tailoring treatment to target audiences
• Adapting to changing conditions by quickly incorporating and modifying components
• Controlling every detail of campaign behavior
• Allowing for reusability, efficiency and maintainability
• Allow agents as little or as much decision-making capabilities as your business needs
• Quick incorporation of agents without requiring extensive training

Your high-volume outbound call center will operate better and more efficiently using DialedIn’s campaign management, because it provides great flexibility and depth, and allows quick incorporation of agents with minimal training.