Call Center Lead Management for Optimized Sales Funnels
DialedIn's powerful lead management system helps you track, nurture, and convert prospects through every stage of your sales pipeline with intelligent automation and deep insights.
Key Features of DialedIn Lead Management
Everything you need to optimize your lead generation and conversion process.
Automated Lead Nurturing
Create personalized nurture campaigns across email, SMS, and voice to keep leads engaged throughout the sales cycle.
Intelligent Lead Distribution
Route leads to the right sales reps based on territory, expertise, capacity, or round-robin distribution for faster follow-up.
Time-Based Rules
Set up business hours, holidays, and special events with automatic routing changes. Handle after-hours calls with custom greetings and options.
Tightly Control Lead and Customer Data
Lead management enables you to import, create and manage lead information, and manage related activity history. DialedIn's CCaaS offers an interface for management to access all lead and customer information, including call history and any other related details.
Capture Leads From Every Touchpoint
Never miss an opportunity with DialedIn's comprehensive lead capture capabilities across all communication channels.
- Custom web forms with real-time validation
- Inbound call lead capture with automatic data entry
- SMS campaigns with automated response workflows
- Email response tracking and lead extraction
- Live chat and chatbot lead qualification
Intelligent Lead Distribution
Get leads to the right sales rep at the right time with automated routing rules.
Rule-Based Routing
Create sophisticated routing rules based on lead attributes, territory, industry, company size, or product interest to match leads with the most appropriate sales rep.
Load Balancing
Distribute leads evenly among your sales team with round-robin, capacity-based, or performance-based routing to ensure optimal workload management.
Real-Time Assignment
Instantly assign leads as they come in with real-time notifications via email, SMS, or in-app alerts to ensure immediate follow-up and higher conversion rates.
Ready to Transform Your Lead Management?
Join the thousands that trust DialedIn for comprehensive lead management.