Press Coverage and Important News
DialedIn Donates Call Center Software to Florida Health Departments
May 12, 2020
As a way to help Florida counties provide up-to-date, accurate information as quickly and efficiently as possible during the COVID-19 global pandemic, DialedIn is donating its call center software to the state’s health departments.
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DialedIn to Provide Cloud Call Center Software to Call Centers Transitioning In-House Workers into At-Home-Workers
April 3rd, 2020
DialedIn, leading provider of cloud-based call center software, is offering its proven software for companies negatively impacted by the ongoing public health mandated call center shutdowns.
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DialedIn has been recognized as a top performer in Customer Satisfaction according to the latest G2 Grid report
March 25, 2020
Released on March 24, 2020 the G2 Grid report is a biannual report that shows how the leading Contact Center Operations solutions stack up to one another based on customer satisfaction and market presence.
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The DialedIn Mobile Portal, DataViz for Call Centers
March 17, 2020
DialedIn has launched a new dashboard tool to track call center KPIs, visualize data, and allow business owners to make informed decisions about DialedIn powered call centers using any mobile device.
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DialedIn Blog Wins 1st Place in 2019 Customer Contact Central MVP Awards Contact Center as a Service Category
December 12th 2019
After impressing industry insiders and experts alike, DialedIn Solutions has been awarded the first place prize in an influential competition between top-notch contact center blogs.
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DialedIn offers new release of agent workstation application, ups game for contact centers
April 25th 2018
In this podcast, Jerry Delince, DialedIn CMO explains what a Skills Based Interface is...
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DialedIn Corp Ensures Client Protection With Real Time FTC and FCC 100% Compliance
April 25th 2018
DialedIn Corp continues to be a leader in voice channel call centers, maintaining 100% compliance with FTC and FCC regulations in real time with the integration of industry standard DNC.com list scrubbing...
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DialedIn Unveils a New Evolution of Its Agent Workstation Application
January 30th 2018
DialedIn is pleased to announce the official release of its latest Agent Workstation Application complete with an arsenal of new tools that focus on user experience, streamlining access to campaign data, and an innovative integration of third-party apps which have become indispensable to leading call centers.
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