Preview Dialing Made Smart
Empower your agents with comprehensive lead information before each call, ensuring better conversations and higher success rates.
How Preview Dialing Works
A smarter approach to outbound calling that puts agents in control
Review Lead Info
Agents get comprehensive lead information before the call, allowing for better preparation.
Smart Preparation
Use lead insights to plan the conversation and personalize the approach.
Controlled Dialing
Agents initiate calls when ready, ensuring optimal timing and preparation.
Why use Preview Dialer Software?
Our Preview Dialer Software provides a unique approach to managing outbound calls. Unlike traditional auto-dialers, our preview dialer offers agents a moment to review customer information before initiating the call. This allows for more personalized and effective communication, improving the overall customer experience.
Smart Features for Better Results
Our preview dialer combines intelligent features with agent control for optimal outcomes
Lead Preview
View complete lead information before dialing, including history and preferences.
Agent Control
Let agents manage their call flow and timing for better outcomes.
Performance Analytics
Track success rates and optimize strategies with detailed insights.
Compliance Ready
Built-in features to maintain regulatory requirements and best practices.
Maximize Your Call Center ROI
Average Conversion Rate Increase
45%
Agent Satisfaction Score
92%
First Call Resolution
85%
Platform Reliability
99%
Lower Call Abandonment Rates
Preview dialing enables agents to review information about their next lead or number and decide whether they want to make the call at that time. DialedIn's algorithm gives the agent lead information to review before the system dials out. The agent can then either continue with the call or move on to the next lead.