Progressive Dialing
Maximize agent productivity with intelligent call pacing that adapts to your team's performance.
How Progressive Dialing Works
Intelligent automation that adapts to your team's performance
Smart Analysis
Our AI analyzes agent performance and call patterns in real-time
- Real-time monitoring
- Pattern recognition
- Automated optimization
Dynamic Pacing
Automatically adjust dialing speed based on current conditions
- Adaptive call rates
- Optimal agent utilization
- Reduced wait times
Intelligent Routing
Route calls to the best available agents for maximum efficiency
- Skill-based routing
- Load balancing
- Priority handling
Transform Your Outbound Operations
Experience the perfect balance of automation and control
Increased Efficiency
Boost agent productivity by up to 200% with intelligent call pacing and routing.
Better Agent Experience
Maintain agent motivation with balanced workload distribution and smart breaks.
Real-time Analytics
Monitor and optimize campaign performance with comprehensive analytics.
Compliance Assured
Built-in compliance controls ensure adherence to calling regulations.
Maximize Your Call Center ROI
Average Productivity Increase
200%
Agent Utilization Rate
85%
Call Connection Rate
75%
System Uptime
99%
Make Calls More Efficiently
Progressive dialing builds upon Preview dialing to enable agents to review information about their next lead or number but cutting down the amount of time they spend reviewing. DialedIn’s algorithm gives the agent lead information to review before the system dials out. The agent can then either continue with the call or move on to the next lead, but the call is automatically dialed if the agent goes over the allotted time.
Progressive Dialing is an advanced outbound calling method that ensures a seamless flow of calls by automatically dialing the next number in the list as soon as an agent becomes available. This technology eliminates downtime and increases the number of productive calls, allowing agents to focus on what they do best—connecting with customers and prospects.