NONPROFIT CALL CENTER SOFTWARE
Help Your Organization Do More Good Work with a Stable Nonprofit Call Center Platform
Achieve your nonprofit call center fundraising goals. Increasing live connection rates allows your agents to spend their time speaking with people who want to support your efforts. Enjoy fast implementation, simple employee training, and an intuitive interface that lets you run real-time reports with just a few clicks.
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Dependable Features for Nonprofit Call Center Success
- Caller ID/Scam Likely and DID Technology
- Stable System with Reliable Uptime
- Call Recording and Quality Assurance
- Customized Reports
- Secure Data Storage
Trusted by Call Centers Worldwide
5-star rated DialedIn is the favorite platform of call centers everywhere
Drive Nonprofit Call Center Contributions with DialedIn
Improve Operations So You Can Focus on Service
Boost Live Connection Rates
Contribution rates rise as more successful connections allow for a greater number of empathetic conversations. Help your agents build relationships that lead to donations with Clean Caller ID™ and robust DID management.
Lower Operational Expenses
Delight your board when you devote a greater percentage of each gift to programs and services. Spend less on administrative expenses by controlling nonprofit call center costs and increasing agent productivity.
Data Security
Your supporters trust you with their data. It’s a lot of responsibility and you have to choose partners carefully. Our platform employs robust safeguards and backups to protect data integrity and keep it safe from hackers.
Your Nonprofit Call Center Thrives on Numbers. So Do We.
99%
Uptime
20+
Years of Experience
350,000+
Calls made Monthly
77%
Avg Conversion Increase
Discover the Unmatched Power of Full-Spectrum Contact Center Software Built with You in Mind
Skills-Based ACD
Define an intelligent set of parameters to promptly re-route calls to the appropriate agent.
Cloud Based
Access critical features without the hassle or expense of installing an on-site dialer.
Omnichannel
Phone, chat, social media, email, and click-to-call features effortlessly manage customer to business contact.
Fully Compliant
Stay in compliance with all relevant regulations and manage your internal Do Not Call list in just a few clicks.
Analytics
Track key performance indicators for agents, management, supervisors, and campaigns with ease.
Integrations
Seamless integration with leading CRMs, apps, and scripting platforms. Need more? We'll happily customize your platform.
and more...
What Do Customers Say About Our Nonprofit Call Center Solution?
We don’t settle for less than your total satisfaction.
"The user-friendliness, it's features and BY FAR the best customer service I've had with any kind of company in this specific field. Other companies have often treated me like a number, but [the DialedIn team] have personally made it their mission that I'm 100% established properly so I can do the very best possible with my business. I cannot rave enough of how much time and grief will DialedIn save me in the future, it's my #1 software of choice when it comes to dialers HANDS DOWN."
Bryan C.
Office Manager
50 or fewer Employees
"What I like best about DialedIn is its user-friendly interface and robust functionality that makes managing call center operations efficient and streamlined. The platform offers a wide range of features, such as predictive dialing, real-time reporting, and customizable workflows, which greatly enhance productivity and allow for better resource management. I also appreciate the reliable customer support and the flexibility the software provides to scale as the business grows. Overall, the upsides of using DialedIn are its efficiency, customization options, and excellent support, which together make it an invaluable tool for call center management."
Jonathan T.
Business Development Specialist
51-1000 Employees
"Where do I start, to be honest I am always a bit skeptical when using software I'm not used to, but DialedIn definitely exceeded, my expectations. As a customer support agent for 3 years this is one of the easiest I've faced. I use this software every day. To be able to input and change information with ease makes everything a lot better. Using DialedIn makes me enjoy doing my work each day based on how you can maneuver around simplistically. Including how everything you need is integrated at the push of a button with no difficulties."
Tashana P.
Customer Service Representative
51-1000 Employees