DialedIn Contact Center Software Success Stories
Dont Take Our Word for it - Take Theirs!
Take the time to look over the stories of satisfied customers who have modernized their operations with DialedIn's (formerly ChaseData) contact center software. Clients from industries such as health care, insurance, financial services, and travel have found our product and service to be the best. Some of our clients have been with us for over 15 years! Their stories speak for themselves, and we are pleased and proud to have been a part of their success.
"The dialer software is easy to use and easy to set up for new users. Great reporting and even better customer service when it is needed. I would highly recommend this product to anyone who needs flexibility in their dialer software."
Brian Smith
Marketing, Start Viral LLC
Great value for the money
"Chase Data's call center software has done what it is supposed to do and done it dependably. The call quality has been good and the predictive dialing has worked very well to keep agents busy without a high drop rate. When there have been issues the support has been prompt, motivated and competent. Overall I have been very satisfied and can recommend Chase Data with confidence."
Scott Gale
CIO, Trading Wizard
DialedIn - effective for your dialing needs.
"I have had the pleasure to work with DialedIn for my hosted dialer needs for over 15 years! As a business consultant and call center program developer, I have had the opportunity to compare with the many "service providers" over the years and always recommend DialedIn to my clients and personally used their technology for my own call center solutions. Ahmed and his crew offer the personal touch that larger providers can never come close too. Their interface is very user friendly and they are always improving features that make my job a lot easier."
Enrico Marotta
OBV, Inc.
Multi room user here...............
"While searching for a VOIP dialer I came across this company as a recommendation from a friend. Well, I was so impressed with the company and their product that I now use it in 4 of my telesales rooms. Customer service is everything with a dialer and this company delivers. I can't afford not to be dialing and without jinxing myself I'm happy to say we are always up and running strong. While searching for a VOIP dialer I came across this company as a recommendation from a friend. Well, I was so impressed with the company and their product that I now use it in 4 of my telesales rooms. Customer service is everything with a dialer and this company delivers. I can't afford not to be dialing and without jinxing myself I'm happy to say we are always up and running strong."
Brett Zimmerman
President, B.E.S.M., INC
DialedIn - effective for your dialing needs.
"Previously a Five9 customer and once switched to DialedIn - Five9 could not even hold a candle to the effectiveness and ease of use of DialedIn. Switching on and off campaigns and reporting are fantastic."
Brett Jaffy
Platinum Choicie Healthcare
Exceeded my expectations
"I have been working with Dialers for 15 years and I have experience with several different systems. I had used DialedIn briefly in my previous employment and when my new company decided to look for a new solution I recommended we give DialedIn a try. After a test run we decided to make the change and have been using DialedIn for a little over a month. We are very pleased with all aspects of the system. It is very user friendly with a shallow learning curve. The data management app is full featured and easily manipulated. Recordings are very accessible and the DNC management is easy to use with virtually no instruction needed. The reporting feature is well rounded and supplies detailed reports that can be exported in different formats. The help files need a little work and the scripting doesn't give us as many options as we would like, but Dan Cleary and his guys are responsive to all of our questions and issues. I look forward to a long and productive relationship with DialedIn."
Arlen Graves
Dialer/Data Management Technician
Excellent
"I have been very happy with both the product and the support I have received from DialedIn Data. They have been very responsive & helpful with tech support"
David Weiner
Telemarketing Manager MassMutual financial
"We have used it with various versions of Windows and have found it to work with all of them. When adjustments are necessary the support team is quick to respond."
Bill Bergmann
Vice President, C. Michael Exterior
Excellent Product, Exceptional Service
"Obviously, I've worked with various dialer systems throughout my career, and I can definitely say that this one is the most efficient one I've worked with. As far as customer service goes, Mr. Dan Cleary has always been tremendously responsive, giving me personal attention any time I needed to deal with anything (which is not often!). That's definitely above and beyond, and it is much appreciated."
Christopher LeFebvre
GM/Executive Director, Keys Travel
"I have been a customer for years of DialedIn Data and I have never had an issue when it comes to billing or customer service. They have a great team and the software is very user friendly. The company and software is worth every penny!"
Ryan Allen
President, Allen Marketing Group
"I would highly recommend DialedIn data services to anyone. I used them many years ago, and then return down the road because I could not find service as good anywhere else. They are an amazing company with a superb product."
Daniael Aronoff
Manager, Sprout
"As the owner of a TeleServices company for 15 years, I've had my share of experiences with dialer companies. I've been using DialedIn for about a year and a half and have been very pleased. Unlike the other companies that claim that they don't go down, DialedIn really doesn't have any downtime. You can always reach a support person to address your questions and concerns"
Carlos Lopez
Managing Partner, NuView Marketing
"I have been using DialedIn Data now for quite a while and have found both the promptness of issue resolution and the response to increase or decrease of licenses to be the fastest in the dustry. I have used several other companies over the years and appreciate the work they have put in to make our call center a success. Thank you DialedIn Data Team! "
Gregg Jackson
Managing Director, Nationwidemeds
"I've been in contact with both Dan and Guillermo and they always go above and beyond to make our company happy. I'm looking forward to a long standing business relationship with you guys!"
Raina Nugent
Founder, Holiday Vacation Club
"I am very new to all this kind of technology, and felt almost stupid asking so many questions. To my great relief I fell on Dan who was so patient with me, he spent over an hour helping me do all the things i couldn't figure out. I have never received such amazing customer service and support from any other company. I definitely recommend them to all who are looking for a dialer."
Elana Kemp
CFO, No Collateral Capital