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SUCCESS STORIES

DialedIn Consistently Receives Five-Star Call Center Reviews

Some of our clients have been with us for over 15 years! Their stories speak for themselves. We are pleased and proud to have been a part of their success.

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Success Stories
Success Stories

Great Value for the Money

The call quality has been good and the predictive dialing has worked very well to keep agents busy without a high drop rate.When there have been issues the support has been prompt, motivated and competent. Overall I have been very satisfied and can recommend ChaseData with confidence.

Scott Gale | CIO | Trading Wizard

Reliability

Reliability
Support

Support
Ease of Use

Ease of Use
Dialer

Dialer
Service

Service

DialedIn Consistently Receives Five-Star Call Center Reviews

Capterra Reviews
G2 Reviews
Software Advice Reviews
GetApp Reviews

Real Results: Reliability You Can Count On

Dialed in works great Ten out of ten. Works perfectly, never have any issues Works fast and efficiently. Helps me with all my work duties and speaking with customers.

Destin J

Customer Service Telecommunications

51-200 employees

Great dialer and overall system The system is top notch, we came from using a open sourced dialer that had no support and would always crash, to this system that almost never hiccups and if it does I have the best support available just a phone call away. The team at DialedIn can remotely adjust the setting and have you up with almost no down time at all!! DOWN TIME = NO MONEY , DialedIn = NO DOWN TIME.

Daniel J

COO Financial Services

Employees: Unspecified

Easy reliable software I have been very happy with them. No problems. Customer Support are very friendly and helpful. I would definitely recommend this software.

Dedrick M

Position: Unspecified

Employees: Unspecified

DialedIn Support: Success in Every Interaction

Excellent Support Team Overall even if I have any kind of issues their customer support team is always there to help. It's easy to schedule my callbacks and allow me to be on time with my clients.

Johanna J

Licensed Health Agent Insurance

51-200 employees

Do Business with DialedIn Great support!! Very helpful and kind. Patient!! Ease of business Company uses this and very easy to work with

Teri G

Sales Insurance

51-200 employees

Hands down best call center software we've ever used. Pros: Flexibility, ease of use and in our experience no down time. The absolute best and most efficient tech support out there.

Mark S

Owner Insurance

Employees: Unspecified

Effortless Integration and Operation with DialedIn

My overall experience is great. I enjoy talking with different people and booking appointments with this app. The thing I liked most is how easy it is to work the application and learn it. The connection is great and when you need help tech help is available

Tasha C

Appointment setter Marketing and advertising

2-10 employees

Good platform for any call center environment. All in all it gets the Job done and that's what matters the most. It's easy to add users. Simplicity of the GUI. The attractiveness is easy on the eyes and makes it easier to navigate efficiently through the app.

Brandon M

Manager Insurance

51-200 employees

User friendly interface, would recommend Overall satisfied with DialedIn. I particularly like the noise and volume settings. Easy to navigate platform, allowing for high productivity. Very User friendly interface, plenty of options for volume and noise suppression. Easy to navigate.

Kelly A

Sales representative Warehousing

201-500 employees

Optimized Calling: How DialedIn's Dialer makes a Difference

DialedIn is the Best Predictive Dialer on the marker by far. My favorite thing about the dialer software is their is very little lag time between calls and the sub campaign feature really sets you target your lists. I also like the easy set-up for adding additional call reps.

Justin T

Owner Financial services

Employees: Unspecified

GREAT SYSTEM It has helped me tremendously getting ahold of customers at an easier rate. The effectiveness of reaching customers.

Sam M

Sales Representative Wholesale

51-200 employees

I love everything about the dialer. I love that the DIDs are changed out automatically. I like all the reports I can do. I like the screen sharing so I can see what my agents are looking at. I like how I can change the percent on what leads I want dialed

Chris P

Manager Insurance

11-50 employees

Elevating Customer Experiences with DialedIn

Customer service is phenomenal!!! Any time I have an issue two of the customer reps are always there to help me resolve any issue I am having. They always have a great attitude and are very courteous. I would highly recommend this system to anyone in this industry based solely on how well they treat their customers. My favorite part of this system is the customer service.

Chris F

Marketing Coordinator Oil and energy

11-50 employees

Best Dialer we've used. Very satisfied with the overall quality of DialedIn. Their Customer Support is always willing to help and find ways to adapt to my business needs. My telephone agents find the system to be very user friendly. I should have switched years ago!

Katherina L

Position: Unspecified

Employees: Unspecified

Overall, its been great, from my first call into DialedIn to inquire about its services, to their customer support team, everything is just in a class of its own. The thing that I love the most is the communication aspect with this company. They actually take your call, listen to your problem/situation and then they take care of it, in the most user friendly way. Coming from VICI Dial, this is a real company, in a league of their own!

Dustin D

MGR Insurance

Employees: Unspecified